RU +7 (916) 839-08-94
TR +90 (531) 630-33-70
About me
29 years old. Living in Turkey. Interested in technology, startups, and software development. Always open to interesting opportunities as a Product or Project Manager."
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CV
Development of new products within Rolf's transformation program:
Key Responsibilities:
- MDM (Master Data Management System)
- WMS Auto (Car Warehouse Management)
- Car Card
- Individual Client Card
- Corporate Client Card
- Auto Tests for New Products
Key Responsibilities:
- Customer Development
- Creating a Product Development Strategy
- Business Process Development
- Backlog Management
- Product Team Management
- Time and Budget Management
- Product Metrics Development
- Expectation Management, Risk Matrix Development, Crisis Management
- All systems have been implemented in 30 dealership centers in Moscow and Saint Petersburg.
- The MDM system has collected all reference information necessary for the internal systems, with data update and synchronization mechanisms in place.
- Reduced vehicle check-in and check-out times by implementing the WMS Cars system.
- Introduced client and vehicle profiles that compile all key information needed for sales, service, finance, and other departments.
- Reduced client wait times through process automation within the CRM system.
Development of a Service for Calendar Sync and Intelligent Task Planning
Key Responsibilities:
Key Responsibilities:
- Customer Development (interviews, surveys)
- Creating a Customer Journey Map (CJM)
- Building a Business Model Canvas
- Crafting a Value Proposition (value map, customer profile)
- Developing a Financial Model and Pricing Structure
- Designing User Interfaces in Figma
- Writing Functional Requirements (FR) and Technical Specifications (TS)
- Creating a BPMN Business Process Diagram
- Designing the Application Architecture
- Developing the First Product Version using No-Code Platforms: Bubble + Tilda
- Selecting and Hiring a Development and Testing Team
- Leading the Team
- Comprehensive Testing (unit and integration testing)
- Developed a Technological Prototype
Management of a B2B Program focused on automation of video monitoring and Internet connection (6 projects).
Key Responsibilities:
Key Responsibilities:
- Developing the program's schedule and resource plan, RACI matrix, and roadmap.
- Formulating and defending the program's budget; and execution control.
- Creating budgets and backlogs for the development of regional branches, their defense, and execution control.
- Managing a distributed team across the program (6 regions with unique legacy systems, 25 systems at the federal level, 10 of which are developed by contractors, and a corporate center team). In total, managing over 300 people.
- Regular reporting of results at the VP level.
- Adapting Agile methodologies to the conditions of the Rostelecom. Preparing for a transition to Scrum within the program.
- Managing expectations, developing risk matrices, and crisis management.
- Requirement management, control, and processing of Change Requests (CR).
- Launched 4 new systems within the federal landscape.
- Successfully completed two phases of the program across 6 regions with enhancements across all federal and regional systems.
- Business Outcomes:
- Implemented a new electronic contract conclusion process for the company, reducing OLA to 2.5 hours.
- Enhanced customer experience through automation, reducing SLA to 3 days.
- Redesigned UX/UI interfaces for local CRMs.
- Generated additional revenue by speeding up the service connection process.
Product Management for IT Products at Stoloto:
Key Responsibilities:
- Lottery Application for Terminal Solutions (vending) - Debian Stretch, C++, QML, Qt, PostgreSQL
- Project Preprocessing - Debian Stretch, Perl, PostgreSQL
- Partner Back Office - Web, .NET, PostgreSQL
- Content Management Workstation - Desktop, C++, QML, Qt
- Tech Support Workstation - Desktop, C++, QML, Qt
- Engineers' Workstation - Debian Stretch, C++, QML, Qt
Key Responsibilities:
- Product Development:
- Receive, formalize, and refine ideas and requests for technical changes across products. Evaluate, analyze, and develop optimal solutions.
- Analyze technical solutions and enhance product technical performance.
- Develop product concepts and growth strategies.
- Build and manage product backlogs, and create the Roadmap.
- Research technology markets.
- Integrate innovative technological solutions.
- Create a project release schedule and monitor timelines.
- Develop interaction guidelines for project participants.
- Develop and implement a release cycle for each project.
- Develop project budgets, maintain documentation, and oversee financial agreements with contractors.
- Implement version control, build management (Git, Jenkins).
- Organize technical support for the project.
- Select contractors and handle all aspects of collaboration with partners.
- Assign tasks and supervise development, testing, specification writing, documentation, and instruction creation.
- Develop and approve Functional Requirements (FR) and Technical Specifications (TS).
- Execute inter-system tasks within the company.
- Create a comprehensive testing environment per company standards.
- Gather and analyze information for software testing.
- Draft test cases.
- Analyze and document test results and monitor defect fixes.
- Analyze the self-service terminal equipment market, select and integrate new devices.
- Develop and approve terminal designs with manufacturers and suppliers.
- Deploy vending terminals.
- Increased the number of devices in the terminal network five times without reducing performance.
- Migrated project servers from contractor resources to in-house servers for improved stability.
- Established data transfer between internal accounting systems and project preprocessing.
- Transitioned development to a SCRUM framework.
Development and Promotion of a Service for SMS Notification and SMS Advertising (lk.portsms.ru, lk.open-sms.ru)
Key Responsibilities:
Key Responsibilities:
- Working with Client Requirements:
- Identify client needs
- Collaboratively find optimal solutions for client challenges
- Prioritize requirements
- Manage expectations
- Plan and assign tasks
- Handle documentation with clients
- Monitor the work of technical support managers
- Create Technical Specifications (including diagrams and prototypes) for development
- Accept and test functionality delivered by the development team
- Operate the system (testing, data export, configuration)
- Prepare and collect the necessary documents
- Conduct negotiations with clients
- Developed a brand-new partner dashboard
- Attracted 20 clients and completed integration
- Improved collaboration within the development team and transitioned to a SCRUM framework
Bachelor's Degree
- 2020Product Management_HSE Moscow
- 2019Financial Management_Financial University under the Government of the Russian Federation
- 2015International Economic Relations_Financial University under the Government of the Russian Federation
Additional Education
- 2021No-Code Development (Bubble, Tilda, Figma)_Code Breakers
- 2018Microsoft Project Professional 2016/2013. Project Management._ANO Higher Education, "Institute of Continuing Education"
- 2018IT-Project Management: Project Management_ANO Higher Education, "Institute of Continuing Education"